Check out if you can find the solution you need.
What happened: I had a fence installed and it is already leaning and sagging. It seems that they did not put concrete around the posts like they should have.
What happened: past week tool sale (kobalt **pc item *******) i found out about sale on Tuesday I drove ** miles to Farmington mo. lowes they were out,they said festus mo store had * wednesday drove ** miles the said they were out so i went ** more miles to fenton lowes they also were out, thursday had to go to Cape Girardeau mo lowes they had one,but they said sale ended last night and i would have to pay full price.I thank after all I went they should have sold it to me for sale price Thank You *Clifford Adams
What happened: We can not get a hold of anyone at the Martell Lowe's about our refrigerator order. We need a confirmation that it's coming Saturday
What happened: Does your customer service have an email? I don't speak English well, I can only communicate with your customer service through the interpreter email, I have an order, but it was canceled, I want to know why my order was canceled*thank you.*My order number is **********
What happened: I bought a Swing with Canopy, Item ********, manufactured by "Style Selections", and took a whole day of hard work to put it together. It is great, except that the fabric to fit over the canopy did not fit. We pulled and tugged for ** minutes, but could not make it fit. When I called Lowe's, Rancho Cordova, CA., they said they could not help. So, it's **% done, but cannot be finished by me. And they won't help. What kind of service is that?
What happened: The problem: Gift card help please.
What happened: Per the Fire Dept, The gas stove you installed led to detector alarms and a carbon monoxide build up. The stove was shut off by Fire Dept. According to Town Records, the stove was installed ILLEGALLY without a town inspection. No one has contacted me in days. This is now lawsuit material. I want to be contacted by a high level rep immediately, but am continuing with other legal remedies while I wait.
To contact the Lowe's customer service by phone, you can follow these steps:
Look up the phone number of the Lowe's customer service. The phone number is listed on lowes.com. Or check out the Lowe's phone number page on WorthEPenny.
Dial the Lowe's phone number 800-445-6937.
Hours: Mon-Sun 8:30am-6pm EST
Best time to call: 2:30pm
Wait for an answer: Once the call is connected, wait for a Lowe's representative to answer on the other end.
Average wait time: 2m
Identify yourself and state your reason for calling the Lowe's representative: Let him/her know who you are and why you are calling. Be specific and provide any relevant information about your order from Lowe's to help them assist you.
Ask for assistance: Ask the Lowe's representative to help you with your inquiry, whether it's about a product or service you purchased, a billing issue, or any other concern.
Follow any instructions given: If Lowe's needs additional information from you or provides any instructions, follow them carefully.
Thank the Lowe's representative: After you have received the assistance you need, thank the Lowe's representative for their time and help.
To get to a real person as quickly as possible when calling Lowe's, you can follow these steps:
Dial the Lowe's customer service phone number 800-445-6937, which can be found on the Lowe's website or in your order confirmation email form Lowe's. Or check out the Lowe's phone number page on WorthEPenny.
When the automated voice prompts begin, do not press any buttons or provide any information about Lowe's. This may trigger the automated system to provide you with pre-recorded responses and options.
After a few seconds of silence, the system should give you the option to speak with a live Lowe's representative. This may be presented as an option like "speak to a representative" or "customer service".
Press the correct button when prompted by the automated system to speak with a Lowe's representative.
If the system still doesn’t connect you to a Lowe's representative, stay on the line without pressing any keys. Lowe's will eventually transfer you to a live person.
If you are on hold for an extended period of time, you may be given the option to leave a message for a call back from Lowe's.
Once you reach a live person, explain your issue and provide any relevant information about your Lowe's order. The Lowe's representative will work with you to resolve your issue as quickly as possible.
Alternatively, if you have a specific question or issue you need help with, you can try using the live chat feature on the Lowe's website. This may allow you to connect with a Lowe's representative more quickly and efficiently than calling.
When calling Lowe's customer service, here are some best practices to ensure a smooth and efficient experience:
Have your Lowe's account information ready before calling. This will help expedite your request.
Make sure you have a stable and quiet environment to communicate with the Lowe's representative without any disruptions or background noise.
Be polite and respectful to the Lowe's representative. Remember, they are there to help you and will do their best to resolve your issue regarding your order on Lowe's.
Clearly explain the issue you are facing and provide any relevant information or details that can help the Lowe's representative address your concern.
If the initial Lowe's representative is unable to resolve your issue, politely ask to speak with a supervisor from Lowe's or escalate the issue to a higher level of authority.
Take notes during the call, including the Lowe's representative’s name, the date and time of the call, and any reference numbers or case numbers provided.
If necessary, follow up with Lowe's after the call to ensure that the issue has been fully resolved.
By following these best practices, you can help ensure a positive and productive experience when calling Lowe's customer service.
If you are unhappy with your call to Lowe's customer service, there are several options you can try:
Call again: Try calling Lowe's customer service again and speak to a different Lowe's representative. Sometimes a different Lowe's representative may have a different approach to resolve your issue more effectively.
Escalate the issue: If you are not satisfied with the response provided by the Lowe's representative, you can ask to speak with a supervisor from Lowe's or escalate the issue to a higher level of authority.
Provide feedback: After the call, Lowe's may ask you to provide feedback on your experience. Use this opportunity to provide constructive feedback, including what you felt went wrong and suggestions for improvement.
Reach out through other channels: If you are unable to resolve your issue through phone support, you can try reaching out to Lowe's customer service through other channels, such as email or chat. You can also explore the Lowe's Help Center, which offers articles and resources that may help you troubleshoot your issue.
Consider other options: If you are still not satisfied with Lowe's service, you may want to consider other options such as returning the product you bought on Lowe's or filing a complaint with a consumer protection agency.
No, Lowe's hasn’t provided any live chat service currently. While live chat support is not currently available, Lowe's offers a range of other customer support channels that customers can use to get assistance. For example, customers can contact Lowe's customer service by phone, email, or social media. Phone support is available during Mon-Sun 8:30am-6pm EST, and customers can expect a prompt response from a Lowe's representative. Email support may take longer to receive a response, but it is a useful option for customers who do not need immediate assistance. Social media channels such as Twitter and Facebook are also great options for reaching out to the customer support team of Lowe's.
You can contact Lowe's via social media by sending them a direct message on any of their official social media accounts. Here are the steps to contact Lowe's via social media:
Log in to your social media account (e.g. Twitter, Facebook, Instagram).
Search for Lowe's official social media accounts, which are typically verified with a blue checkmark.
Once you find the official account of Lowe's, click on the "Message" or"Send Message" button.
Type your message and explain your issue or inquiry about Lowe's. Be as specific and detailed as possible, and provide any relevant order information.
Wait for a response from the Lowe's social media team.
Please note that the social media accounts of Lowe's are typically managed during regular business hours, so responses may not be immediate. It's also important to keep in mind that social media channels may not be the most effective way to contact Lowe's for certain issues. For urgent or complex issues, it's recommended to contact Lowe's customer service via phone or chat for more personalized assistance.
Yes, to contact the Lowe's customer support by email, follow these steps:
Go to lowes.com and navigate to the "Contact Us" or “Help” page. This information is located in the footer section of the website.
Look for an email address on the page.
Copy the email address provided by Lowe's and open up your email client. Create a new email and paste the email address into the "To" field.
In the subject line of the email, provide a brief summary of your issue or question about your Lowe's order. For example, "Return Inquiry" or "Product Question".
In the body of the email, provide as much detail as possible about your issue or question. Be sure to include any relevant order or account information, such as your Lowe's order number or username.
Once you have completed the email, click send. You should receive a response from the Lowe's customer support team within a few business days.
To put it simply, WorthEPenny is an independent third-party website that is not related to Lowe's. WorthEPenny provides free tools and resources to assist customers in reaching Lowe's customer service more efficiently, such as the Lowe's phone service that allows customers to bypass long wait times on the phone. WorthEPenny also provides tips and information on common customer service issues about Lowe's, as well as forums where Lowe's customers can share experiences and offer solutions to one another. While WorthEPenny works to assist customers of many different companies, including Lowe's, it is not associated with or endorsed by Lowe's.
DISCLAIMER:
Please note that WorthEPenny is not related in any way to the Lowe's official app or the Lowe's company. All third-party trademarks (including logos and icons) referenced by WorthEPenny remain the property of their respective owners. Unless specifically identified as such, WorthEPenny’s use of Lowe's trademarks does not indicate any relationship, sponsorship, or endorsement between WorthEPenny and the owners of these trademarks: Lowe's. All references by WorthEPenny to third-party trademarks like Lowe's are to identify the corresponding third-party goods and/or services and intended to constitute nominative fair use under applicable trademark laws.