Lowe's Reviews

Fullerton store Lee Roy at the paint shop help me with my project I bought a old dresser And I needed to refinish it he help me choose the right paint I finished my project and it looks beautiful thank you again Leroy you are a pro

Had a gentleman named Darren in the Waveland, MS paint department. The dept was busy and he was the only one on the station. He was polite and knew his stuff. Just rolling with the flow taking care of the customers. Impressive.

Andrew at the Lowe's on Preston Hwy. Is doing an amazing job! I went in lastnight with my daughter looking for an extension cord, as Andrew walked by in a hurry (assisting another costumer) I witnessed him help two other people with complete confidence and undivided attention to each one. When I asked for help ( not sure which cord was appropriate for me) he went above and beyond to help me understand the safety involved in the cord I needed. I applaud you Sir during these crazy times with tons of people in Lowe's you are doing a GREAT JOB 👏! THANK YOU ANDREW!

To whom it may concern, I just want to give an outstanding recognition to a Lowes employee. Her name is Samantha in the paint department at the Kennewick Wa location. She gave excellent customer service, and she is a very hard worker. Samantha is very professional, kind, and considerate. Home Depot lost a good customer because of it’s work ethic. Based on this personal experience I had today, Lowes is now our new go to store for our new home because of it. Thanks Samantha, you are Amazing!!

I want to personally thank Leah reason being, I was in need of assistance trying to find the finishing touches on the front of my house. Leah patiently showed products (gates) posts and other added items to complete my vision. She was so kind so patient, no exaggeration she Truly deserves to be RECOGNIZED. To top it off she went even higher including a very nice gentleman by the name of Malik and also a woman named Melissa who took my personal information promising to call due to product as Special order and accurate item to complete my vision on my home) with no error, truly making sure all my needs would be met. It all started with Leah because of her ABOVE AND BEYOND service to me it professed as a TEAM and thats what its all about!!!! Team makes the Dream. So thank you to Malik, Melissa and of course personal personal LEAH you made my visit worth so pleasant. ALL in all you Represent Lowes because you represent self!!!

Excellent customer service experience. I was blown away.The store is 3302 Goliad Rd. San Antonio, Tx. 78223 .I'm a senior so I remember when the Texaco guy came out to your car put your gas in , washed your windows, checked your oil and your tire pressure. I was in customer service for over 35 years as a property manager. So I love exceptional customer service. I had ordered a leaf blower on line from Home Depo.. It looked like a toy and had no power. It was a Dewalt so I was really disappointed. I went into Lowes to get a couple paint supplies so I decided to look for a blower. First I encountered Johnathan in the lawn dept. He was helping another customer but took the time to acknowledge (very rare anymore). He answered one simple question. "Where are the Dewalt blowers". He told me where they were so I went on my way. I approached Eian near the tools and he showed me what I had just ordered on line and explained it was a construction blower for sawdust not a leaf blower. He could have just went about his business but he told me about another blower and walked with me to that department. Since I didn't have a cart because I did not plan to buy a blower he carried the blower to the counter in front.
Then I realized I could not get the things to my car
without a cart. Eian went and got me a cart! It was late in the afternoon and I was tired but I left happy
and smiling about these two young men. They will go far if they continue to give that kind of customer service. My motto was always...You the customer are the REASON I am here! Sales would go way up if people could just get some help. I do understand the
bad reviews I see here because I hate to go into home improvement stores . But these two young men made my day! God bless them both.

I just would like to say,
Greg was very helpful in checking tiles that I was looking for and made sure to check other stores to try and get them for me. He told me when they would arrive and if they came sooner he would let me know. He was very professional! I was very happy with Greg helping me to get my tiles and setting everything up for me with ease. Lowes on 4401 Dewey St. Manitowoc, WI

We just purchased this after 2 days of non-stop looking. We love it. Plenty of room for everything, esp. A big gallon of maple syrup, wine bottles, etc. The sep. Compartment for cheeses, luncheon meat, yogurt is a big plus! The crispers are average size. The freezer has plenty of space with an extra compartment for bread and icecream, and very organized is the entire fridge/freezer. The adjustable dividers in the door are great. Oh, and it is not noisy, it's so extremely quiet. Our old fridge you constantly heard! I would recommend. We love LG, our washer n dryer are also LG so...

After a sour experience with Lowes Orland Park. My sincere thanks for Alex in the garden center at Naperville Lowes. You should be proud of this young man's commitment to Customer Service. Something non existent at Lowes in Orland Park. Also a shout out to the gentleman in Security who pulled my item for delivery and answered my call early morning August 16,2020. Shop Lowes in Naperville you will feel their gratitude and their strong desire to accomadate your needs.

Don't go to Lowe's for anything special like cutting blinds, ordering special doors can't get any help and don't even think about calling them you will be hung up on every time, The Lowe's on commonwealth Blvd in Tallahassee Fl is terrible! Ordered a door and was told several times it would be on next truck two week went by and nothing went to store and was told no door had been ordered had to get it made elsewhere two days latter Lowe's had the door in stock.

We went to the Lowe’s in Tucson off speedway blvd and had an issue regarding purchasing an assembled charcoal grill. The store manager John along with McKenzie, Customer Service Rep took care of the issue. They turned my customer experience into a great one! Thank you so much.

I don't know why so many people give Lowe's a bad review. I prefer shopping there rather than Home Depot. Their customer support has been amazing so far. I've even purchased items online and they were available for me at the front customer service desk. Doesn't feel right.... but either way... Keep it up Lowe's Team.

I love the excellent customer service, friendliness, and hard work we've always received from Lori at the Naperville, IL store! Every time I go in there she is the most friendly person there and able to point me in the right direction. Most importantly I admire how well she keeps the customers at ease and things organized during the current pandemic. The way we do things has changed quickly but she's always able to adapt to the situation. She needs to be publically recognized by corporate on their Facebook and Twitter social media pages.

She's why we come back.

I hate to trample upon the voices of the irate, because those justifiably irate voices need to be heard and valued, and their experiences need to be validated. However, Lowes is my favorite stores! I have purchased all sorts of things from Lowes during the past ten years - laminate flooring, window blinds, cabinet handles, washing machine, wall paint, patio decor, fittings for plumbing, light fixtures, garden plants, tools and saws, front door, countertops, hardware, decorative items, cedar wood planks... I LOVE LOWES! I can always find helpful customer service; I can always be directed to the right item or correct location; I can always make a return if needed, no questions asked; Lowe's is pretty much the bomb. I hope I never have a bad experience - anything is possible - but fortunately it hasn't happened yet!

I was in to the Lowe's in Westland mi where customer service was excellent from mrs heinz she was informative , knowledgeable and very friendly.